Keep customers informed
Give people a clear place to check the progress of their job.
Customer portals & business tools
One place for your customers. Less admin for you.
A private online area where customers can find the information they need, and your team can keep things organised.
How it helps your business
Make the next step easy to find.
Quotes, documents, updates and messages can quickly get lost in an inbox. A customer portal brings the agreed parts of your process into one place. Start with the tasks you repeat most often; the system can be as simple or as detailed as you need.
Keep documents together
Help customers find the quotes, files or information you choose to share.
Give staff a clearer view
Organise customer information and the next actions in one place.
What I can handle
One project can cover the whole job.
You should not need separate suppliers for the website, WordPress development, mobile experience and every small piece of custom functionality.
Customer sign-inProject updatesDocument sharingQuote approvalsPayment linksStaff dashboardsPermissionsEmail notifications
How I approach it
Build the right thing, then make the details work.
For trades & projects
A customer area could hold the agreed quote, job updates and documents.
For suppliers
A trade account area could show approved pricing and useful account information.
For service businesses
Bring requests, documents and recurring tasks into a clear shared process.
Built around your boundaries
We agree who can see or change each piece of information, along with support and ongoing costs.
Relevant work
View the full portfolioSee what I’ve built.
View project ↗Tamworth
Cold case Inc
An ecommerce website connected to a bespoke browser-based murder-mystery platform, combining sales, customer access and custom application development in one joined-up experience.
WordPress · WooCommerce · Custom Web App
View project ↗UK
Pro Trade Supplies
I developed a feature-rich WooCommerce website for Pro Trade Supplies Ltd , a supplier of trade and construction materials. The site includes a fully integrated trade account system ,…
WooCommerce · Trade Accounts · Custom DevelopmentLocal by default
Built in Tamworth. Useful well beyond it.
Built by Billy at eWebz in Tamworth, with a direct contact for the design, development and agreed ongoing support.
See the areas I coverCost & timing
Clear scope. Fixed quote. No mystery invoice later.
Typical prices and payment options are published so you can get a realistic idea before starting a conversation.
Quoted around scopeCustomer portal · guide priceSee website prices
Questions
Useful answers before you have to ask.
Do my customers need an app?
A browser-based portal can work on a phone, tablet or computer without installing a separate app.
Can you add it to my current website?
Often, yes. I’ll check the existing website and the information it needs to connect to before recommending an approach.
Will every feature listed be included?
The portal is scoped for your business. We agree the features, permissions and costs before work starts.
How much will it cost?
That depends on the users, information and integrations involved. Explain the process and I’ll give you a scoped quote.
Start here
Tell me what you need. I’ll work out the sensible way to build it.
You do not need a technical brief. Tell me what the business does, what you want to improve and anything important about the deadline or budget.